At Durango Motor Company, we want each and every guest to leave completely satisfied with their vehicle buying or vehicle service experience. We’ll go the extra mile to make that happen! Read on to learn what it’s like to shop at Durango Motor Company. We think these customer reviews speak volumes!
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4.9 out of 5 stars
Drove in from out of state late in the day. Alex was more than happy to stay late as we looked over vehicle of choice. No pressure which was a great bonus. Very much just wanted to make sure the 4Runner fit our needs and being used that it meet our expectations. I must say the whole experience was great and far surpassed our expectations. The vehicle was in top notch condition and looked as clean as new. Toyota Certified is the way to go. With only 10k miles on 4Runner, my warranty is better than buying new. Most people hate buying cars, like having your gums scrapped, LOL. Trust me, this dealership changes all of that. Just a great experience. Ask for Alex DiLorenzo, I can guarantee a pleasant buying experience with this young man.... More
I had to come in quickly for a taillight replacement. I was moving cross country a week after the taillight was smashed. The part wasn’t here on time because of a snow storm but they did an awesome job with my battery repair and general maintenance to prepare for the long drive. They were so kind to me. There was some confusion about timing with the part (probably on my end) but when the part came in the next day they were able to help get it replaced much faster than I had expected or been told. Josh with the beard in the Toyota section was a huge help. I was blown away by their kindness!... More
The buying experience was very good. The sales rep Brian Hargrtt was very knowledgeable and helpful. The deal closing process was also very efficient. Kudos to the team!
My first car completely died and my dad took me here to buy a new one. John was super helpful. I don’t know much about cars but John helped me find what I was looking for and he didn’t BS us.
Alec was great. I called ahead and drove from out of town to see a truck they had just taken in. Several recalls and maintenance still needed to be performed so was not allowed to drive it. No problem, trusting Toyota service quality I explained what I expected to be done and some accessories I wanted added. I went to lunch and Alec went to his manager. upon my return everything was agreed to, I left a deposit and returned home. After the accessories, recalls and refurbishing had been done, Alec called and set up a day to deliver it to me. I drove it, approved of it and signed papers over lunch in a restaurant. Unbelievably easy and I am still stunned that I could ever give a 5 star rating to a Car Dealer. They deserve it!... More
Incredibly friendly and sincerely interested in the customer. I recommend working with Durango Motor Company. Die everything they could to satisfy my need I the purchase of a car.
I purchased a new 2020 Rav 4 from Durango Motor Company. I travelled from Albuquerque NM to get it. Well worth the journey! Jarrod provided excellent service. I couldn't be more satisfied!
wow what a great experience! I had Kestrel as my agent and it was a seamless relaxed purchase for me. She was unbelievably knowledgeable
with the products that are sold and was patient and helpful with getting me set up with my new vehicle. Highly recommend the dealership as well as this young lady! Thank so much! 10 stars!
Great experience buy a new truck and trading an old one. Andrew was great throughout the process, as was everyone. We got a great deal and they went above and beyond to maximize the value of our trade. So happy with our new truck and the service we received, as well as the pricing! We've also had service done there on our previous truck, and that was a great experience as well.
Jarrod was Very helpful and courteous through the whole process of buying a new car. We placed an order for a new Toyota RAV4 hybrid and upon delivery it was a very smooth sale. No surprises.